Excellent Customer Service

Excellent Customer Service

We will always try to find a way to help you

Our Operations team is available from 8am – 6pm, 5 days a week and also out of hours for an emergency call service. Complex situations requiring a higher level of decision-making are dealt with  quickly and efficiently as the Ops team is only ever one step away from a Director.

Key to the success of providing this level of service is our 150+ years combined experience together with comprehensive product and service knowledge, ranging from property security, waste removal, property clearance, extreme cleans and drugs/sharps removal.

Our National Security Monitoring service is available 24/7 to provide a quick, effective response to any monitored event. Our external teams are courteous and respectful and are trained to deliver the full range of services quickly and efficiently.

We constantly strive to…

...be responsive

We’ll provide excellent customer service by responding to customers’ needs in a timely, courteous manner.

...smile

We’ll always be friendly, approachable and efficient.

...be helpful

We’ll try to resolve all issues as quickly as possible and to a high standard.

...try to improve

We’ll always use customer feedback and experiences to continually improve the services we provide.

We'd love to hear from you

Let us know how we can help you and one of our team will come back to you within one working day.

   

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